IMPORTANT DELIVERY UPDATE
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Due to the holiday season and an increased volume of orders our Delivery Partners may experience delays in delivery. We are working hard to ensure your Lovisa goodies arrive as quickly as possible and are delivered on time!
To ensure you receive your order on time, be sure to place it before our Holiday Season Cut-Off Times below.
We thank you for your patience and understanding.
We thank you for your patience and understanding.
EUROPE
HOLIDAY SEASON DELIVERY CUT OFF TIMES
| SHIPPING OPTION | ORDER BY |
|---|
|
Standard Delivery
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13th of December 2024
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Express Delivery
|
17th of December 2024
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DELIVERY TIMES
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| SHIPPING OPTION | DELIVERED WITHIN | ORDER OVER €40 | ORDER UNDER €40 |
|---|---|---|---|
| Standard Delivery | 3 - 7 business days (2 - 4 for major cities and towns) | Free | 5,00 € |
| Express Delivery | 1 - 2 business days (major cities and towns) | 11,00 € | 11,00 € |
| Pick Up In Store | 5 - 10 business days* | Free | Free |
*Please note: Pick up in store is currently only available in Germany & Ireland. Orders are dispatched from our warehouse and will be shipped to your selected store for pick up. You will be notified via email when your order is ready for collection.
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SWITZERLAND
DELIVERY TIMES
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| SHIPPING OPTION | DELIVERED WITHIN | ORDER OVER 65 CHF | ORDER UNDER 65 CHF |
|---|---|---|---|
| Standard Delivery | 3 - 7 business days (2 - 4 for major cities and towns) | Free | 15 CHF |
Please Note:
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- The estimated delivery time is from the date the order has shipped, not necessarily the date of the order.
- Your parcel may be delivered to a UPS Facility Center if the shipping address provided cannot be accessed. You can find the facility center location by tracking your order using the tracking number provided to you via email.
- We are not responsible for any delay, late delivery or failure to deliver.
- Business days do not include weekends or public holidays.
- There may be a delay of up to 2-4 business days during our sale periods.
- Deliveries to Europe, including Switzerland, may incur charges due to local duties and taxes. Lovisa is not responsible for any additional fees, restricted items, or delay in delivery due to these circumstances.
- Please note once your order has been placed online, we are unable to make amendments to product, customer, or delivery details.
For any questions, please contact our customer care team here.
Austria
